Our customer promise:
First-class management of your property
AVAILABILITY WHEN YOU NEED US
- 90% of calls are answered within 60 seconds
- We answer emails within 4 hours on all work days between 9:00 AM and 6:00 PM
- An emergency hotline is available 24 hours a day
TRANSPARENCY AND COMFORT
- Our WEG-Portal gives you access at any time
- Your digital property file, invoices, current account statement, and quarterly reporting are all available
- You are informed step-by-step about award processes and maintenance
EXPERT KNOWLEDGE ON DEMAND
- Our expert team of engineers, specialist lawyers, and financial experts ensures that your property will be looked after with a high level of competence and professionalism
- We proactively inform you about regulatory changes
EFFICIENCY AND RELIABILITY
- Our processes are carefully optimized to carry out maintenance sustainably and cost-efficiently
- Thanks to our completely digital accounting, we can help you make high-quality billing and evaluations available at any time